Last Updated: 28/02/2026

Welcome to Aloura Labs. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these terms.

If you do not agree with these Terms, please do not use our website.

1. General Information

This website is operated by:

Aloura Labs

28 W Flagler St, Suite 300B #164

Miami, FL 33130

United States

For questions, please contact:

info@alouralabs.com

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old

• You are legally capable of entering into binding contracts

• The information you provide is accurate and complete

3. Products & Availability

All products are subject to availability.

We reserve the right to:

• Modify or discontinue products at any time

• Limit quantities purchased per customer

• Refuse or cancel orders at our discretion

In the event of order cancellation, you will receive a full refund.

4. Pricing & Payments

All prices are listed in USD.

We reserve the right to adjust pricing at any time without prior notice.

Payments are processed securely through third-party payment providers. We do not store full credit card information.

You agree to provide accurate billing information and authorize us to charge your selected payment method.

5. Shipping

Orders are processed within 2–3 business days (Monday–Friday).

Shipping times vary depending on the selected shipping method.

For full details, please review our Shipping & Returns Policy.

We are not responsible for delays caused by:

• Carriers

• Incorrect shipping information

• Weather events

• Customs or unforeseen circumstances

6. Returns & Refunds

Refunds and replacements are handled in accordance with our Shipping & Returns Policy.

Due to the nature of personal care products, we do not accept returns for opened or used items unless defective.

7. Intellectual Property

All content on this website — including text, images, graphics, logos, and branding — is the property of Aloura Labs and may not be copied, reproduced, or distributed without written permission.

Unauthorized use may result in legal action.

8. Disclaimer

Our products are cosmetic products intended to enhance the appearance of the skin.

They are not intended to diagnose, treat, cure, or prevent any disease.

Individual results may vary.

Statements on this website have not been evaluated by the Food and Drug Administration.

9. Limitation of Liability

To the fullest extent permitted by law, Aloura Labs shall not be liable for any indirect, incidental, or consequential damages arising from:

• Use of our website

• Use of our products

• Delays in shipping

• Inability to use the website

Our total liability shall not exceed the amount paid for the product purchased.

10. User Conduct

You agree not to:

• Use the website for unlawful purposes

• Attempt to hack, disrupt, or interfere with the website

• Submit false information

We reserve the right to terminate access for violations.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

12. Governing Law

These Terms & Conditions are governed by the laws of the State of Florida, United States, without regard to conflict of law principles.

Any disputes shall be resolved in the appropriate courts of Florida.

13. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated date.

Continued use of the website constitutes acceptance of the revised Terms.